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Estate Agency

What reforms means for agents – with Matt Baldock

29th July 2026 Kotini No comments yet

The UK’s home buying reforms aim to cut average transaction times from 19 weeks to 15, but estate agent Matt Baldock of Charles David Casson argues the real fix isn’t legislation, it’s process. Collecting AML checks, identity verification and material information as one guided flow at the point of instruction, rather than as separate manual requests to agent, seller and solicitor, is what actually reduces fall-throughs and speeds up completion. It’s the model Kotini’s onboarding platform is built around, and Baldock reports his own agency now gathers material information faster than ever as a result.

News

Home Buying and Selling Reform Roadmap Reaction

25th June 2026 Kotini No comments yet

Getting a signed contract has long been the moment estate agents celebrate. But the government’s home buying and selling reform roadmap makes a compelling case that this is the wrong finish line. If a transaction takes an average of 120 days to complete after offer acceptance – 60% longer than it took in 2007 – something in the process isn’t working. The question for your agency is whether you’re ready to shift how you think about what success looks like.

Estate Agency, Guides, Knowledge

Estate Agent Client Onboarding: The Complete Guide

29th May 2026 Kotini No comments yet

The practical guide to estate agent client onboarding in 2025/26 — covering contracts, AML, material information, payments, and what good looks like.

Estate Agency, Guides

Material Information for Estate Agents: The Complete Guide

29th May 2026 Kotini No comments yet

What material information estate agents must collect under the DMCC Act — Parts A, B, and C explained, enforcement, consequences, and how to stay compliant.

Estate Agency, Knowledge

Making sense of Material Information

31st May 2025 Kotini No comments yet

In May 2025, the National Trading Standards removed their material information guidance causing confusion for agents. We pulled together a group of agency experts to discuss material information, whether it’s still something agents should care about and their top tips to keep compliant.

Estate Agency, Knowledge

The Real Value of Material Information: Why the Best Agents Lean In

31st May 2025 Kotini No comments yet

Material information isn’t just about legal compliance it’s a chance to raise your game as an estate agent. In this article, we explore how leading agents are using it to build trust, speed up sales, and stand out in a competitive market. From smarter marketing to stronger client relationships, this is how transparency becomes your most powerful tool.

Estate Agency, Knowledge

Turning Material Information Into Your Competitive Edge: Five Expert Tips

31st May 2025 Kotini No comments yet

With regulatory pressure mounting and material information requirements evolving, the best estate agents aren’t panicking they’re sharpening their edge. In this blog, five industry experts share their top tips for turning compliance into a commercial advantage. From tightening internal processes to marketing transparency as a USP, this is your roadmap for staying ahead and standing out.

Estate Agency, Knowledge

Material information parts B & C update

30th November 2023 Kotini No comments yet

The National Trading Standards Estate and Letting Agency Team (NTSELAT) has just rolled out advice on the last two bits of their Material Information Project. This is all about making sure important details in property listings are clear as day for prospective buyers and renters.

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Recent posts

  • One in four agreed sales never completes. The fix starts at instruction.
  • Introducing Kotini’s Integrated AML Risk Assessment
  • What reforms means for agents – with Matt Baldock

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AML checks Anti-Money Laundering Brand Client Experience Compliance Customisable fees Embedded payments Government HMRC audit Material Information MLRO National Trading Standards onboarding Open property data Open Property Data Association PEPs Pricing qualifications Sanctions SAR Source of funds upfront fees Upfront Information

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